Heart.work Commerce Features
Digital ordering in wholesale environments requires more than a webshop or ordering app. Behind the ordering experience lies a set of capabilities that determine how products are structured, how orders are processed and how the platform integrates with the rest of the organisation.
Heart.work Commerce brings these capabilities together in one platform designed specifically for wholesalers. Product data, customer agreements, pricing logic and order processing all work together to support daily operations without introducing unnecessary complexity.
The platform combines these capabilities with the ordering channels described in Heart.work Commerce for Web, Heart.work Commerce for Mobile and Heart.work Headless Commerce. Together they form a structured environment for digital ordering built on the operational foundation of the ERP.
The features below describe the core capabilities that support this platform.
Product and assortment management
Product and assortment management
Wholesale assortments are often large, diverse and technically detailed. Products may originate from different manufacturers, each with their own structure and specifications. Presenting this assortment clearly in a digital ordering environment requires strong product data management and a flexible structure.
Heart.work supports wholesalers in structuring and enriching product data so customers can find and compare products quickly. Categories, attributes and product relationships can be organised in a way that supports digital ordering while the ERP remains the source of truth for operational product data.
This capability includes wholesale product and assortment management, search and filtering for large wholesale assortments and product configuration and data enrichment for ecommerce.
Wholesale assortments are often large, diverse and technically detailed. Products may originate from different manufacturers, each with their own structure and specifications. Presenting this assortment clearly in a digital ordering environment requires strong product data management and a flexible structure.
Heart.work supports wholesalers in structuring and enriching product data so customers can find and compare products quickly. Categories, attributes and product relationships can be organised in a way that supports digital ordering while the ERP remains the source of truth for operational product data.
This capability includes wholesale product and assortment management, search and filtering for large wholesale assortments and product configuration and data enrichment for ecommerce.
Commerce and ordering logic
Commerce and ordering logic
Wholesale ordering often involves customer-specific pricing, varying product visibility and complex inventory situations. Customers expect accurate prices, reliable availability information and fast order processing.
Heart.work manages these elements within a consistent ordering logic that connects directly to the ERP. Orders placed through the platform follow the same commercial agreements and operational workflows that already exist in the organisation.
These capabilities include customer specific pricing visibility and conditions, inventory visibility and delivery information, ERP integration and order processing and the overall B2B ordering experience and user functionality that supports daily ordering behaviour.
Wholesale ordering often involves customer-specific pricing, varying product visibility and complex inventory situations. Customers expect accurate prices, reliable availability information and fast order processing.
Heart.work manages these elements within a consistent ordering logic that connects directly to the ERP. Orders placed through the platform follow the same commercial agreements and operational workflows that already exist in the organisation.
These capabilities include customer specific pricing visibility and conditions, inventory visibility and delivery information, ERP integration and order processing and the overall B2B ordering experience and user functionality that supports daily ordering behaviour.
Platform capabilities
Platform capabilities
In addition to ordering functionality, a commerce platform must connect with the broader IT environment of the organisation and remain reliable over time.
Heart.work provides a flexible integration architecture, insight into digital ordering activity and continuous platform development. These capabilities ensure that the platform remains connected to existing systems and continues to evolve alongside the organisation.
This includes API and system integrations, multilingual product content and currency support, commerce insights and reporting and continuous development and managed service.
In addition to ordering functionality, a commerce platform must connect with the broader IT environment of the organisation and remain reliable over time.
Heart.work provides a flexible integration architecture, insight into digital ordering activity and continuous platform development. These capabilities ensure that the platform remains connected to existing systems and continues to evolve alongside the organisation.
This includes API and system integrations, multilingual product content and currency support, commerce insights and reporting and continuous development and managed service.
A structured capability layer behind the commerce platform
A structured capability layer behind the commerce platform
Together, these features form the capability layer behind the Heart.work Commerce platform. They ensure that digital ordering is not only possible, but also reliable, scalable and aligned with wholesale operations.
By combining product data management, ordering logic and platform capabilities in one environment, Heart.work supports wholesalers in building a digital ordering environment that remains manageable as assortments grow, customer relationships evolve and digital channels expand.
Together, these features form the capability layer behind the Heart.work Commerce platform. They ensure that digital ordering is not only possible, but also reliable, scalable and aligned with wholesale operations.
By combining product data management, ordering logic and platform capabilities in one environment, Heart.work supports wholesalers in building a digital ordering environment that remains manageable as assortments grow, customer relationships evolve and digital channels expand.
Powerful Features in Commerce
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