Multilingual product content and currency support
Wholesalers increasingly operate across borders or serve customers who prefer to work in different languages or currencies. Managing multilingual product information manually can be time consuming and difficult to maintain, especially when assortments are large.
Heart.work Commerce provides multilingual product content and flexible currency handling so wholesalers can support international customers without duplicating product structures or creating separate assortments.
Translations and currencies are managed at product level and applied dynamically in the ordering environment.
Product level translations
Translations are managed at product level within the platform. This means that each product can contain multiple language versions of its content while remaining part of the same product structure.
Because translations are not linked to specific catalogues or customers, the same translated product information can be reused across the entire platform. When a user selects a different language, the platform simply displays the available translation.
This approach keeps the product model simple while supporting multilingual environments.
AI supported translations
When product information is not yet translated manually, the platform can generate translations automatically using AI. This ensures that product content remains readable even when a language is introduced for the first time.
Administrators can review and adjust these translations where necessary. This allows organisations to refine technical terminology or brand specific wording over time while still benefiting from automated translation.
The combination of automated translation and manual refinement allows multilingual product content to evolve gradually.
Currency handling for international customers
In addition to language, customers may prefer to view prices in a specific currency. The platform allows users to select their preferred currency when viewing product prices.
Currency conversion can be based on fixed exchange rates or retrieved from an external source such as the ERP or another connected system. This allows wholesalers to align currency behaviour with their existing financial setup.
Because the currency selection happens at user level, the same product and price structure can support multiple currencies without duplicating product data.
Consistent product content across ordering channels
Multilingual product information is applied consistently within the platform. Customers using Heart.work Commerce for Web see product information in their chosen language, while the underlying product structure remains the same.
This ensures that international customers experience the same ordering environment as domestic customers while accessing product information in their preferred language.
Supporting international wholesale environments
By combining multilingual product content with flexible currency support, Heart.work Commerce enables wholesalers to serve customers across different regions without creating separate platforms or product datasets.
The platform maintains one central product structure while adapting the presentation of product information and prices to the needs of different users.
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