SAP S/4HANA integration with heart.work

SAP S/4HANA integration

Heart.work integrates with SAP S/4HANA, the next-generation ERP platform from SAP designed for midmarket and enterprise organisations. S/4HANA operates on an in-memory data platform and offers broad support for modern integration methods, including REST and OData APIs. This makes it a strong fit for wholesalers seeking a scalable foundation for both operations and digital commerce.


With S/4HANA as the primary ERP, Heart.work connects to the existing product, pricing, customer and stock data and ensures that online ordering is fully aligned with the organisation’s business logic and workflows.

Typical data exchange flows

With SAP S/4HANA, data synchronisation can be near real time and API driven, enabling reliable and performant integration:

Product master information and article hierarchies;

Product master information and article hierarchies;

Customer accounts and structures;

Customer accounts and structures;

Customer specific prices, contracts and conditions;

Customer specific prices, contracts and conditions;

Warehouse stock levels and planned availability;

Warehouse stock levels and planned availability;

Order data back into SAP S/4HANA for fulfilment and financial processing.

Order data back into SAP S/4HANA for fulfilment and financial processing.

Because S/4HANA supports modern API paradigms, Heart.work can connect directly to services that expose structured, validated ERP data, enabling tight alignment between digital ordering and core operations.

Orders integrated into S/4HANA workflows

When orders are placed via the webshop or mobile ordering app, Heart.work delivers them into S/4HANA in a way that aligns with existing validation logic and business rules. From there, orders can:

Trigger fulfilment workflows;

Trigger fulfilment workflows;

Be included in planned pick, pack and ship procedures;

Be included in planned pick, pack and ship procedures;

Flow into financial and reporting processes;

Flow into financial and reporting processes;

Conform to contract, pricing and conditions rules.

Conform to contract, pricing and conditions rules.

This ensures that digital orders are treated as first-class transactions, indistinguishable from orders generated through other channels.

Integration that respects ERP performance

Because S/4HANA can support synchronous or asynchronous API based integration, Heart.work works with your architecture and performance requirements. Depending on load and data volume, synchronisation can be tuned so that product, customer, price and stock updates are both timely and predictable, without overwhelming the ERP.

Driving digital growth on an enterprise capable ERP

For decision makers evaluating SAP alongside other ERP options, the combination of S/4HANA and Heart.work means:

ERP remains central and authoritative;

ERP remains central and authoritative;

Ecommerce is not a side project but a fully integrated operational channel;

Ecommerce is not a side project but a fully integrated operational channel;

Orders are handled with the same controls as core ERP processes;

Orders are handled with the same controls as core ERP processes;

Future digital scenarios (omnichannel, B2B self service, analytics) remain supported.

Future digital scenarios (omnichannel, B2B self service, analytics) remain supported.

Ready when you are

Let us show you the platform — you’re closer to launching than you think.

Albert Plesmanweg 1-i,

4462 GC Goes


info@heartwork.nl