SAP Business One Integration with heart.work
SAP Business One Integration
Heart.work integrates with SAP Business One, a widely used ERP solution among midmarket distributors and wholesalers. Business One combines core commercial processes — such as product master data, pricing, customer accounts and stock levels — in a scalable and modular environment. The integration with Heart.work ensures that digital ordering becomes a direct extension of the organisation’s operational backbone.
SAP Business One is designed for midmarket businesses with moderate complexity and multiple warehouses. Heart.work connects to Business One via the available service layer or integration layer, bringing product, pricing and customer data into the webshop and mobile ordering app without duplicating business logic.
What data is synchronised?
In a typical SAP Business One integration, the following data flows are supported:
Inventory information can be synchronised near real time or via scheduled synchronisation, depending on performance and system capacity.
Orders delivered into SAP Business One
When a customer places an order via the webshop or mobile app, Heart.work delivers this order back into SAP Business One in a structured and ERP consistent format. From there, the order:
No manual re entry or interpretation is required, which reduces errors and operational overhead.
Flexible integration approach
SAP Business One environments can vary significantly in how they are configured and hosted. Some are deployed on premise, others in private cloud environments. Heart.work adapts to the available integration layer:
The chosen integration method is aligned with the performance characteristics of the ERP and the wholesaler’s operational needs.
Professional online ordering without ERP redesign
A key advantage of this integration is that it does not require restructuring of existing ERP logic. Product structures, pricing agreements and stock rules remain unchanged in SAP Business One. Heart.work aligns with these rules and extends them into the digital ordering experience. This enables rapid deployment of webshop and mobile ordering functionality without a major ERP project.
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