Oracle NetSuite Integration with heart.work

Oracle NetSuite Integration

Heart.work integrates with Oracle NetSuite as a cloud based ERP platform used by midmarket wholesalers and distribution companies. NetSuite acts as the central source for products, customers, pricing agreements, stock levels and financial data. Heart.work connects directly to this structure so that the webshop and mobile ordering app reflect the current NetSuite setup without duplication or parallel administration.

NetSuite as the operational backbone

Within many wholesale environments, NetSuite supports order management, purchasing, warehousing, finance and reporting in one integrated platform. Heart.work builds on this foundation. Product data, customer records, price levels, discount structures and inventory positions are retrieved from NetSuite and presented consistently within the digital ordering environment.


Online orders placed via Heart.work are delivered back into NetSuite as standard sales orders. From there, they continue through existing fulfilment, logistics and financial workflows. This ensures that ecommerce orders follow the same validation, approval and processing logic as orders from other channels.

Flexible integration based on SuiteTalk and APIs

NetSuite provides extensive integration capabilities via SuiteTalk web services and REST APIs. Heart.work uses these capabilities to exchange data in a controlled and scalable way. Depending on performance requirements and organisational preferences, data can be synchronised near real time or in scheduled intervals.


The scope of integration is defined together. In practice, this often includes:

products, variants and item attributes;

products, variants and item attributes;

customer accounts and contact roles;

customer accounts and contact roles;

price levels and customer specific agreements;

price levels and customer specific agreements;

stock per warehouse or location;

stock per warehouse or location;

sales orders and order status updates.

sales orders and order status updates.

This approach ensures that ecommerce is embedded in the existing NetSuite landscape without forcing changes to core processes.

Supporting growth without increasing complexity

For wholesalers using NetSuite to support multi entity or multi warehouse structures, Heart.work aligns with that setup. Inventory visibility, pricing logic and customer segmentation are reflected as defined in NetSuite. At the same time, the enriched and combined data within Heart.work can be reused for additional channels or internal applications.


The result is a stable and scalable ecommerce environment that supports growth in assortment, customers and order volume, while keeping NetSuite as the operational backbone.

Ready when you are

Let us show you the platform — you’re closer to launching than you think.

Albert Plesmanweg 1-i,

4462 GC Goes


info@heartwork.nl