From intake to go live without project driven complexity
Onboarding with Heart.work is designed to bring wholesalers live quickly and in a controlled way, without long running projects or heavy internal workload. Instead of first designing everything in detail and then building from scratch, Heart.work starts from an existing foundation that is configured based on a clear and structured intake.
Intake as the foundation
Intake as the foundation
Intake as the foundation
After agreement, an intake document is shared that covers all relevant choices. This includes the visual setup of the webshop and mobile ordering app, the way product information is handled, customer groups, pricing logic, logistics and communication towards customers such as order confirmations.
The intake makes all configuration options explicit and shows which choices are available and logical for the organisation. The intake is then reviewed together step by step, ensuring that expectations and assumptions are aligned before configuration starts.
After agreement, an intake document is shared that covers all relevant choices. This includes the visual setup of the webshop and mobile ordering app, the way product information is handled, customer groups, pricing logic, logistics and communication towards customers such as order confirmations.
The intake makes all configuration options explicit and shows which choices are available and logical for the organisation. The intake is then reviewed together step by step, ensuring that expectations and assumptions are aligned before configuration starts.
Configure instead of build
Configure instead of build
Configure instead of build
Based on the intake, the environment is configured. The webshop and mobile ordering app are available out of the box and are set up according to the agreed choices. Integrations with the ERP and any additional systems are connected based on existing processes.
Because the foundation is already in place,
configuration can be completed in a short timeframe. The focus is on fitting the daily practice of the wholesaler, not on technical development.
Based on the intake, the environment is configured. The webshop and mobile ordering app are available out of the box and are set up according to the agreed choices. Integrations with the ERP and any additional systems are connected based on existing processes.
Because the foundation is already in place,
configuration can be completed in a short timeframe. The focus is on fitting the daily practice of the wholesaler, not on technical development.
Testing and fine tuning
Testing and fine tuning
Testing and fine tuning
After configuration, a test environment is delivered. This environment is reviewed together to validate assortment, pricing, ordering flows and order processing. Any adjustments are made within the same setup, keeping the process predictable and transparent.
After configuration, a test environment is delivered. This environment is reviewed together to validate assortment, pricing, ordering flows and order processing. Any adjustments are made within the same setup, keeping the process predictable and transparent.
Phased go live
Phased go live
Phased go live
Once approved, the wholesaler can introduce the new webshop or mobile ordering app to customers. This can be done in phases, allowing the organisation to stay in control of adoption and gain experience gradually.
Once approved, the wholesaler can introduce the new webshop or mobile ordering app to customers. This can be done in phases, allowing the organisation to stay in control of adoption and gain experience gradually.
Minimising effort for the organisation
Minimising effort for the organisation
Minimising effort for the organisation
The onboarding process is designed to minimise the time investment required from the wholesaler. All topics relevant to wholesale commerce are addressed during the intake, preventing surprises later on. The result is a fully functional environment, ready for daily use, delivered with limited disruption to the organisation.
The onboarding process is designed to minimise the time investment required from the wholesaler. All topics relevant to wholesale commerce are addressed during the intake, preventing surprises later on. The result is a fully functional environment, ready for daily use, delivered with limited disruption to the organisation.
Want to know more?
Want to know more?
Ready to see how our platform fits your needs?
Want to simplify your business operations?
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Let's explore how we can help
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Analytics and Reporting
Grow Your Team, Grow Your Business
Grow Your Team, Grow Your Business
Streamline HR processes and empower your team with our products. Facilitate manage employee data, and more in one platform.
Streamline HR processes and empower your team with our products. Facilitate manage employee data, and more in one platform.
